In today’s fast-paced, insurance-driven healthcare system, many patients feel rushed, overlooked, or frustrated by the complexities of getting care. That’s one reason why Dr. Harpreet Tsui, founder of Coronado Health Direct Primary Care in Henderson, Nevada, made the bold decision to step away from the traditional model and open her own Direct Primary Care (DPC) practice. In a recent episode of Sit Downs with City Lifestyle – Vegas Edition, Dr. Tsui shares her inspiring journey and how her practice is transforming the patient experience in Southern Nevada.
The Problem with the Traditional Healthcare System
Dr. Tsui’s decision to leave traditional fee-for-service medicine wasn’t made lightly. After years of practicing in systems dominated by insurance regulations and time constraints, she found herself burned out and disillusioned. Like many other physicians, she realized that she wasn’t able to provide the kind of care her patients deserved. Appointments were rushed, documentation requirements were excessive, and patient relationships became increasingly transactional.
“I went into medicine to help people,” Dr. Tsui explains in the interview. “But I found myself spending more time with a computer than with my patients.”
This disconnect inspired her to research alternative care models—leading her to Direct Primary Care.
What Is Direct Primary Care?
Direct Primary Care (DPC) is a membership-based model that eliminates the middleman—insurance companies—and allows patients to pay a flat monthly fee for unlimited access to primary care services. At Coronado Health Direct Primary Care, this means longer appointments, more frequent visits, same-day or next-day scheduling, and 24/7 direct communication with your doctor.
No insurance billing. No hidden fees. Just high-quality, personal care.
Dr. Tsui describes DPC as “healthcare the way it should be.” Because she’s not beholden to insurance reimbursements or quotas, she can spend more time with each patient, focusing on prevention, education, and wellness—not just symptom management.
Who Is DPC Good For?
Dr. Tsui emphasizes that Direct Primary Care works for a wide range of patients—from healthy young professionals who want convenient, transparent care to older adults managing chronic conditions. It’s also an excellent fit for small business owners, entrepreneurs, or families who want affordable, comprehensive healthcare without the hassle of insurance paperwork.
In addition to primary care services, Coronado Health Direct Primary Care offers lab testing, chronic disease management, women’s health, wellness exams, and coordination of specialty care. The flat monthly fee makes it easy to budget for healthcare, and patients are never surprised by unexpected bills.
Building a Better Relationship with Your Doctor
One of the most powerful aspects of the Direct Primary Care (DPC) model is the renewed doctor-patient relationship. With fewer patients on her panel, Dr. Tsui is able to get to know each individual personally. She understands their health goals, family dynamics, and life circumstances—and she works with them as a partner in their wellness journey.
This level of care is especially meaningful in today’s fragmented healthcare environment, where patients are often bounced between providers and rarely see the same doctor twice.
“I get to do what I love—really care for people,” Dr. Tsui says. “It’s incredibly rewarding.”
Serving the Greater Las Vegas Area
Coronado Health Direct Primary Care proudly serves Henderson, Summerlin, Enterprise, Spring Valley, and surrounding communities in the Las Vegas Valley. Whether you’re new to the area or simply tired of the limitations of insurance-based care, Coronado Health offers a fresh alternative that puts patients first.
If you’re ready to experience healthcare in a more personal, affordable, and empowering way, schedule a free meet-and-greet with Dr. Tsui.
Source:
Watch the full interview with Dr. Harpreet Tsui on City Lifestyle Vegas